Privacy Policy

1. Introduction

At Smileinks (“we”, “our”, “us”), your privacy is important to us.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or communicate with us.

By using this website, you agree to the terms described below.

2. Information We Collect
a. Information You Provide

When you purchase a product or contact us, we may collect:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment details (processed securely by third-party payment providers)
  • Order information
  • Messages or inquiries you send us

b. Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on pages
  • Cookies and tracking data
  • This helps us improve website performance, product offerings, and user experience.

c. Payment Information

We do not store or have access to your full credit card details.
Payments are processed securely through Stripe, PayPal, Apple Pay, or other authorized processors.

3. How We Use Your Information

  • We use your information to:
  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Provide customer support
  • Improve website performance and functionality
  • Personalize user experience
  • Detect and prevent fraud
  • Send marketing emails (if you opt in)
  • Comply with legal obligations
  • We never sell or rent your personal information to third parties.

4. Printify Fulfillment

  • Smileinks uses Printify as a production and fulfillment partner.
  • To complete your order, we share the following data with Printify:
  • Name
  • Shipping address
  • Order details (product type, quantity, and design)
  • Printify uses this information solely to manufacture and ship your items.
    Printify does not use your data for marketing or unrelated purposes.

5. Cookies & Tracking Technologies

  • We use cookies and tracking tools to:
  • Improve site performance
  • Analyze traffic
  • Remember your preferences
  • Enable essential website functions
  • Personalize marketing
  • These may include:
  • Google Analytics
  • Meta Pixel
  • TikTok Pixel
  • WooCommerce session cookies
  • Email tracking cookies (for marketing emails)
  • You can disable cookies in your browser settings, but some features of the site may not function properly.

6. Third-Party Service Providers

  • We may share limited information with trusted third parties to operate the store:
  • Printify (production & shipping)
  • Payment processors
  • Email marketing platforms
  • Analytics tools
  • Website hosting providers
  • Customer support platforms
  • These providers are required to protect your data and use it only as necessary to perform their services.

7. Data Retention

We retain your information for as long as needed to:

  • Process your orders
  • Comply with accounting/tax laws
  • Resolve disputes
  • Maintain business records
  • You may request deletion of your data at any time (see Section 10).

8. Children’s Privacy

Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from minors.

9. Security

We take reasonable measures to protect your personal information through:

  • SSL encryption
  • Secure payment processing
  • Limited data access
  • Regular security reviews
  • However, no online system is 100% secure.

10. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications
  • Disable cookies
  • Request a copy of your stored data
  • To exercise these rights, contact us at sales@smileinks.com
    .

11. Marketing Communications

If you subscribe to our newsletter or marketing list, we may send emails about:

  • New products
  • Promotions
  • Updates
  • Helpful content
  • You may unsubscribe at any time by clicking the “unsubscribe” link in our emails.

12. Changes to This Policy

We may update this Privacy Policy periodically.
Changes will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy or need assistance, please contact us at:

Email: sales@smileinks.com